Refund Policy

We want you to feel confident trying Langify. If it's not for you, getting your money back is simple.

Last updated: March 2026

7-Day Money-Back Guarantee

If you're not satisfied with your paid subscription, request a full refund within 7 days of purchase. No questions asked.

Eligibility for Refunds

You are eligible for a full refund if:

You request the refund within 7 days of your initial purchase

This is your first refund request for a Langify subscription

You purchased directly through our website (not a third party)

Refunds are processed to the original payment method and typically appear within 5-10 business days.

How to Request a Refund

Email us

Send a message to support@langify.app with subject "Refund Request" and your account email

Use the contact form

Visit our contact page and select "Billing & Payments" as the topic

Account settings

Go to Settings → Subscription → Request Refund (available within the 7-day window)

We aim to process all refund requests within 2 business days.

Subscription Cancellations

If you cancel after the 7-day refund window:

No future charges

You won't be charged for the next billing period

Keep your access

Features remain until your current period ends

No partial refunds

After the 7-day window, unused time isn't refunded

Annual Subscriptions

The 7-day money-back guarantee applies to your initial purchase

After 7 days, you may cancel but won’t receive a refund for remaining months

You’ll keep access for the full year you paid for

Exceptions

We may decline refund requests in cases of:

Multiple refund requests from the same user

Suspected abuse of the refund policy

Purchases made more than 7 days ago

Subscriptions purchased through third-party platforms

Chargebacks

Please contact us before initiating a chargeback with your bank. We're happy to resolve any billing issues directly. Accounts with chargebacks may be suspended pending investigation.